N58com Privacy Policy – Your Data

Here you'll find exactly what data n58com collects, how it's used, how it's protected, and what your rights are as a data subject — all in full compliance with the LGPD.

End-to-End SSLall transmissions encrypted
LGPDLaw No. 13,709/2018 applied
Data Not Soldnever shared for advertising
Encrypted Passwordsirreversible server-side hash
Right to Erasurerequest deletion at any time
Pix without exposureownership securely verified
DPO availablesuporte@n58com.net
Configurable cookiescontrol what you accept
End-to-End SSLall transmissions encrypted
LGPDLaw No. 13,709/2018 applied
Data Not Soldnever shared for advertising
Encrypted Passwordsirreversible server-side hash
Right to Erasurerequest deletion at any time
Pix without exposureownership securely verified
DPO availablesuporte@n58com.net
Configurable cookiescontrol what you accept

How n58com Handles Your Data

A summary of the platform's key privacy commitments — before you dive into the full details below.

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End-to-End Security

All communication between your device and n58com's servers is protected by SSL/TLS encryption. Passwords are stored using a one-way cryptographic hash — not even our own team can read them. Payment data processed via Pix, boleto, or credit card is handled exclusively by PCI-DSS certified gateways.

SSL/TLSPassword hashPCI-DSS
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LGPD Compliance

N58com collects and processes your personal data in full compliance with the General Data Protection Law (Law No. 13,709/2018). You have the right to access, correct, port, and request the deletion of your data at any time, with a guaranteed response within 15 business days.

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Data Never Sold

N58com does not sell, rent, or trade users' personal data with third parties for commercial or advertising purposes. Data sharing occurs exclusively with essential operational partners — such as payment processors — under strict confidentiality agreements.

No data sellingAudited partnersNDA Contracts
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Cookies Under Your Control

N58com uses essential cookies to keep the platform running and analytics cookies to improve your experience. You can manage your cookie preferences in your account settings or through the banner shown on your first visit — with no impact on core platform features.

Essential CookiesOptional analyticsUser control
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Retention with a Defined Period

Your data is retained only for as long as necessary to provide services or meet legal obligations. Financial transaction data is kept for 5 years as required by the Central Bank. Once that period expires, data is securely and irreversibly deleted.

Retained 5 years (financial)Secure Deletion
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Your Rights as a Data Subject

As a data subject, you can request access to the data we hold about you, correct inaccurate information, withdraw consents, request data portability, and ask for permanent deletion — all through suporte@n58com.net, with a response within 15 business days of your request.

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Last updated: June 1, 2026

One-sentence summary: n58com collects only what is necessary to operate the platform and protect you, processes your data in compliance with the LGPD, never sells it, and fully upholds your rights as a data subject. The complete document is below.

1Who We Are and Who Controls Your Data

The n58com is a Sports Betting and online entertainment platform operated with an exclusive focus on the Brazilian market. For the purposes of this Privacy Policy, n58com is the controller of personal data collected from users who register and use the services available on the platform — including pre-match betting, live betting, online casino (slots, crash games, blackjack, roulette, and others), and the VIP Program.

The data controller is responsible for defining the purposes and means of processing users' personal data, in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). For questions or requests related to personal data processing, the direct channel to n58com's Data Protection Officer (DPO) is suporte@n58com.net.

This Privacy Policy applies to all users registered or in the process of registering with n58com, regardless of the device used to access the platform — mobile, tablet, or computer. By using any n58com service, you acknowledge that you have read, understood, and agreed to the practices described in this document.

2What Data We Collect

The n58com collects personal data at different points throughout the user relationship. Below is a breakdown by category:

Data provided directly by you

  • Registration: full name, CPF, date of birth, email address, mobile number, and password;
  • Identity verification (KYC): photo ID (RG or CNH), a selfie for facial confirmation, proof of address, and proof of ownership of the payment method;
  • Payments: Pix key, bank account details for TED transfers, credit/debit card information processed through a certified gateway — n58com does not store card numbers on its own servers;
  • Support communication: live chat conversation history, emails sent, and call records where applicable.

Automatically collected data

  • Access data: IP address, browser type and version, device operating system, configured language, and time zone;
  • Usage data: pages visited, session duration, browsing sequence, features used, odds viewed, and bets placed;
  • Device data: device identifier, phone model (when accessed via mobile), screen resolution;
  • Cookies and similar technologies: detailed in Section 8 of this policy.

n58com does not collect health data, sexual orientation, racial or ethnic origin, or religious and philosophical beliefs — categories classified as sensitive data under the LGPD. If a support request inadvertently involves this type of data, it will not be stored or used for any purpose.

3How We Use Your Data

The n58com uses the personal data collected solely for the purposes listed below. No data is used for undisclosed purposes without the explicit additional consent of the data subject:

Purpose Data Used
Account Creation & Management Name, CPF, email, mobile, password
Identity verification (KYC) ID document, selfie, proof of address
Processing deposits and withdrawals Pix key, banking details, financial history
Provision of betting and casino services Betting history, balance, preferences
VIP Program and rewards Betting volume, accumulated points, level
Customer Support Interaction history, account data
Fraud and money laundering prevention IP, betting patterns, financial data
Transactional Communications Email, mobile (account notifications)
Marketing communications (with consent) Email, mobile (opt-in promotions)
Platform improvement and usage analysis Browsing data, analytics cookies
Compliance with legal obligations Full data as required by law

The n58com does not use your data to build behavioral profiles for sale to third parties, for political targeting, or for any purpose unrelated to the operation of the platform and the contractual relationship with the user.

4Legal Basis for Processing (LGPD)

Every personal data processing operation carried out by the n58com has a legal basis under the LGPD. The bases applicable to the main processing purposes are listed below:

  • Contract performance (art. 7, V): data required for account creation and management, bet processing, deposits, withdrawals, and the VIP Program — these details are necessary to provide the service;
  • Compliance with a legal obligation (art. 7º, II): identity verification (KYC), retention of financial data for 5 years, anti-money laundering compliance, and responding to requests from competent Brazilian authorities;
  • Legitimate interest (art. 7º, IX): analysis of usage patterns to improve the platform, prevent fraud, and secure systems — always balanced against the data subject's rights;
  • Consent (art. 7, I): sending marketing communications, use of analytics and personalization cookies — revocable at any time without affecting access to core services.

5Data Sharing with Third Parties

The n58com does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Data sharing occurs only in the situations below, with partners operating under contractual confidentiality and security obligations equivalent to or stricter than those applied by n58com:

Essential Operational Partners

  • Payment processors: certified gateways processing transactions via Pix, boleto, credit/debit card, PicPay, and Mercado Pago receive only the minimum data required for each transaction;
  • KYC service providers: identity verification partners who process documents and biometric confirmations for account validation;
  • Game providers: casino game providers (slots, crash games, live blackjack) receive anonymized session identifiers required for the games to function;
  • Cloud infrastructure: hosting and storage providers that process data under processing agreements in accordance with the LGPD.

Competent authorities

N58com may share data with Brazilian government, law enforcement, or judicial authorities when required by law, court order, or a regulatory obligation applicable to the online betting and entertainment sector in Brazil. In such cases, n58com discloses only what is strictly necessary to fulfill the legal request.

Attention: No n58com team member will ever ask for your banking password or card security code through any communication channel. If you receive a request of this kind claiming to be from n58com, disregard it and report it immediately at suporte@n58com.net.

6Data Security

The n58com implements technical and organizational measures to protect users' personal data against unauthorized access, accidental loss, destruction, or improper disclosure. Key measures include:

  • Encryption in transit: all communications between the user's device and n58com servers use TLS 1.2 or higher, ensuring that data cannot be intercepted during transmission;
  • Encryption at Rest: sensitive personal data stored on our servers is encrypted using industry-standard algorithms;
  • Password Hashing: user passwords are stored exclusively as one-way cryptographic hashes — n58com never stores passwords in plain text, and no team member has access to the original password;
  • Internal access controls: access to personal data is restricted to employees who require it to perform their duties, with a full log of all queries maintained;
  • Continuous monitoring: intrusion and anomaly detection systems monitor n58com's environments 24 hours a day;
  • Security assessments: periodic vulnerability testing and security audits conducted by internal teams and specialized external partners.

In the event of a security incident that may affect users' personal data, n58com will notify the affected data subjects and the National Data Protection Authority (ANPD) within the deadlines established by the LGPD, providing clear information about the nature of the incident, the data involved, and the mitigation measures taken.

7Data Retention & Deletion

The n58com retains personal data only for as long as necessary for the purposes that justified its collection, in compliance with the minimum retention periods required by Brazilian law. The retention criteria applied are:

  • Active account data: retained for as long as the account is active and for the period necessary to resolve any disputes;
  • Financial & Transaction Data: retained for 5 years after each transaction, as required by the Central Bank and anti-money laundering legislation;
  • KYC data: retained for the minimum period required by applicable betting regulations in Brazil, generally 5 years after account closure;
  • Access logs: access and activity logs retained for 6 months in accordance with the Marco Civil da Internet (Lei nº 12.965/2014);
  • Support history: conversations and support records retained for 2 years for quality control and dispute resolution.

Once the retention periods above have expired, data is securely and irreversibly deleted from n58com's systems — including backups, with a maximum additional period of 90 days for deletion to propagate across all storage layers. Anonymized data that cannot be used to identify a data subject may be retained for statistical purposes with no set time limit.

If you request account closure, n58com will begin deleting data not subject to mandatory retention within 30 days. You will receive an email confirmation once the process is complete.

8Cookies and Tracking Technologies

The n58com uses cookies and similar technologies to ensure the platform functions correctly, analyze service usage, and — with your consent — personalize your experience. Below are the types of cookies used:

Type Purpose Can it be disabled?
Essential Logged session maintenance, bet slip functionality, CSRF protection, language and time zone preferences No — required for basic functionality
Analytics Traffic analysis, most visited pages, session duration, and identification of platform improvement opportunities — aggregated and anonymized data Yes — via cookie settings
Marketing Affiliate campaign tracking for welcome bonus attribution and performance measurement of internal promotions Yes — via cookie settings

N58com does not use third-party cookies for behavioral advertising on other sites. Analytical cookies are processed on our own infrastructure or by partners under data processing agreements. You can manage your cookie preferences in your account settings or through the banner displayed on your first visit to the platform.

Disabling essential cookies may impair platform functionality — particularly session maintenance during live betting, where an interruption could affect wagers in progress.

9Your Rights as a Data Subject

The LGPD grants you, as the holder of personal data processed by the n58com, a set of rights that may be exercised at any time. n58com is committed to responding to all requests within 15 business days of receipt:

Right of Access

You may request a copy of all personal data n58com holds about you, including how it was collected, what it is used for, and with whom it has been shared.

Right to Correction

If any registered information is incorrect or out of date, you may request a correction. Data such as your name and CPF requires supporting documentation to be changed.

Right to Erasure

You may request deletion of your personal data. Deletion will be complete for data not subject to mandatory legal retention, such as financial history from the past 5 years.

Right to Data Portability

You may request an export of your personal data in a structured, interoperable format for transfer to another controller, as provided for under the LGPD.

Consent Withdrawal

For processing based on consent — such as email marketing or analytical cookies — you may withdraw your authorization at any time without affecting your access to the core services.

Right to Information

You have the right to know which entities your data is shared with, the option to withhold consent, and the consequences of doing so for your use of the platform.

To exercise any of the rights above, submit a request to suporte@n58com.net with the subject line "LGPD Rights Request" and your full identification details. Requests are processed within up to 15 business days. If a request cannot be fulfilled in full, you will receive a reasoned explanation.

10Minors

The n58com is a betting and online entertainment platform strictly intended for users aged 18 and over. Registration by individuals under 18 is expressly prohibited, and n58com performs age verification at sign-up and during the KYC process to enforce this requirement.

N58com does not intentionally collect personal data from individuals under 18. If an account is found to have been created by or on behalf of a minor, it will be closed immediately and all associated data will be deleted, subject to the legal retention periods applicable to any financial transactions that may have taken place.

Parents and legal guardians who believe their minor children may have accessed the platform should contact us immediately at suporte@n58com.net. We also recommend using the parental control tools available on iOS, Android, and Windows to restrict access to betting platforms.

11International Data Transfers

In certain operational situations, personal data of users of the n58com may be transferred to servers or partners located outside Brazil. This can occur due to the cloud infrastructure used or casino game providers based in other countries.

All international data transfers carried out by n58com comply with the requirements established by the LGPD for transfers to foreign countries, which include:

  • Transfers to countries with an adequate level of protection recognized by the ANPD;
  • Adoption of standard contractual clauses or binding corporate rules ensuring a level of protection equivalent to the LGPD;
  • Specific consent from the data subject when none of the above bases apply.

N58com does not transfer complete financial data to external jurisdictions without the safeguards required by Brazilian law. Session identifiers used by game providers are anonymized before transmission.

12Changes to this Privacy Policy

The n58com may update this Privacy Policy periodically to reflect changes in Brazilian legislation, the platform's operational practices, or the technologies in use. The date of the most recent update is shown at the top of this document.

Material changes will be communicated via email to the address on file and through a prominent notice on the platform at least 7 days before taking effect. Changes required by law may take effect immediately, with simultaneous notice to users.

Continued use of the platform after the effective date of the new terms constitutes acceptance of the changes. If you do not agree with the new terms, you may request account closure before the effective date and will receive any remaining balance in accordance with the rules set out in n58com's Terms and Conditions.

The current version of this policy is always available at the /privacy-policy page on the n58com website. Previous versions can be requested by emailing suporte@n58com.net.

13Contact, DPO and Whistleblower Channel

The n58com has appointed a Data Protection Officer (DPO) responsible for overseeing the platform's privacy practices and handling requests from data subjects and the ANPD. You can reach the DPO through the following channels:

  • Email: suporte@n58com.net (subject line: "Privacy / DPO");
  • Live chat: available on the platform, 24 hours a day, with support in Portuguese.

If you believe n58com has processed your personal data in violation of the LGPD and have not received a satisfactory response through the channels above, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal body responsible for enforcing the law in Brazil.

n58com responds to personal data requests within up to 15 business days. For urgent situations — such as suspected unauthorized account access — the live chat support channel is available 24 hours a day, in real time.

Frequently Asked Questions about Privacy at n58com

The most common questions about how your data is handled on the platform.

No. n58com does not share personal data with other betting platforms or competing casinos. Data sharing is limited exclusively to essential operational partners — such as payment processors and identity verification providers — who operate under confidentiality agreements. You will not be contacted by other companies as a result of your registration with n58com.

No. Each user's betting history, account balance, financial data, and registration information are strictly confidential and are never displayed to other users on the platform under any circumstances. The only exception is live ticker features, which show generic betting information with no user-identifying data.

You can unsubscribe from n58com marketing emails in three ways: by clicking the "Unsubscribe" link in the footer of any promotional email, by updating your communication preferences in your account settings on the platform, or by sending a request to suporte@n58com.net. Opting out of marketing does not affect essential transactional emails, such as deposit confirmations, withdrawal notifications, and account security communications.

After account closure, n58com deletes personal data not subject to mandatory legal retention within 30 days. Financial and KYC data are retained for the minimum legal period of 5 years as required by the Central Bank and anti-money laundering legislation. You will receive an email confirmation once the data has been deleted. After closure, you may request written confirmation of what was deleted and what remains on record, along with the applicable legal basis.

Pix transactions on n58com are processed by payment gateways certified by the Central Bank, which comply with the security standards of the Brazilian Payment System (SPB). The Pix key provided for deposits and withdrawals is stored in encrypted form and linked exclusively to the account holder. n58com verifies Pix key ownership before processing withdrawals, ensuring funds are always sent to the registered user's own account. Under no circumstances will n58com request Pix keys through support channels such as chat or email — all operations are carried out directly on the platform.
Instant Pix
Boleto Bancário
Credit Card
TED Transfer
PicPay
Mercado Pago

Play responsibly: Sports Betting and casino games involve real financial risk. Outcomes are unpredictable. Only play with amounts you can afford to lose without affecting your budget. n58com is an exclusively 18+ platform. If gambling stops being entertainment, visit the Responsible Gambling page and use the tools available in your account.

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Your Data, Safe at n58com

Now that you know how n58com handles your data, you can bet with confidence. Free registration, deposits via Pix from R$ 10.00, and privacy guaranteed under the LGPD in every interaction with the platform.

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